Live Chat Automation: Handle 10x More Chats, Same Team
AI handles routine live chat conversations automatically while your team focuses on complex, high-value interactions
Live chat is essential for modern customer service, but it is labor-intensive. Each agent can handle only 2-3 simultaneous chats. During peak times, customers wait in queue. After hours, chat is offline. You need 6-8 agents for true 24/7 coverage—costing $270K+/year.
What Is Live Chat Automation?
AI handles routine live chat conversations automatically while your team focuses on complex, high-value interactions
Live chat is essential for modern customer service, but it is labor-intensive. Each agent can handle only 2-3 simultaneous chats. During peak times, customers wait in queue. After hours, chat is offline. You need 6-8 agents for true 24/7 coverage—costing $270K+/year.
The Challenge
Live chat agents can handle 2-3 conversations simultaneously before quality suffers. During peak hours (Monday mornings, lunch, after 5 PM), customers wait 3-8 minutes in queue—many abandon before getting help. Off-hours, chat is simply unavailable. True 24/7 coverage requires 6-8 agents at $45K each = $270K-360K/year for most businesses.
The Solution
BuiltABot automates routine live chat conversations using AI trained on your knowledge base. It handles unlimited simultaneous chats, responds in under 2 seconds, and resolves 78% of inquiries without human help. Complex questions get escalated to your team with full context. One agent can now supervise 20+ AI conversations, jumping in only when needed. Result: 10x capacity, instant responses, 24/7 availability, fraction of the cost.
Get Started in 4 Simple Steps
Launch your AI Agent in minutes. No technical expertise or credit card required.
Sign Up & Create Your Agent
Create your account in 30 seconds. Try it now. Give your AI Agent a name and choose your industry.
Upload Knowledge Sources
Upload documents (PDF, DOCX, TXT) or enter your website URL. Our AI will automatically learn from your content.
Customize Appearance & Personality
Match your brand colors, upload your logo, and define your AI's personality and tone. Make it feel like part of your team.
Copy & Paste One Line of Code
Copy the embed code and paste it into your website. Your AI Agent goes live instantly. No developer needed.
14-day free trial • Cancel anytime • 100% money back guarantee
Powerful Features, Simple Setup
Everything you need to create an intelligent AI Agent that works 24/7, in any language, with deep insights into customer needs.
Speak 95+ Languages
Reach global customers instantly. Your AI Agent automatically detects and responds in 95+ languages, breaking down language barriers without any additional setup.
Capture Qualified Leads
Never miss a potential customer. Collect contact information and qualify prospects with customizable forms that match your sales process.
Smart Appointment Scheduling
Book appointments automatically via natural conversation. Sync with Google Calendar, send reminders, and let customers self-schedule 24/7.
Deploy in 5 Minutes
Upload documents, add your website URL, customize your brand, and copy-paste one line of code. No developers or technical skills required.
Match Your Brand Perfectly
Customize colors, fonts, position, launcher icons, and upload your logo. Create an AI Agent that feels like a natural part of your website.
Deep Analytics & Insights
Track engagement rates, conversion rates, popular questions, and visitor behavior. Know exactly how your AI performs and what customers need.
Real Results from Real Companies
See how businesses like yours are transforming their customer support with BuiltABot.
Sarah Chen
Customer Success Manager
BuiltABot proved me wrong. In just two weeks, it was answering 85% of our routine inquiries perfectly. Our customers love getting instant help, and my team finally has time to work on complex issues.
Mike Rodriguez
Founder
Cut our support costs by 60% while improving response times from 6 hours to 30 seconds. Game changer for a growing startup.
Lisa Kim
COO
Our support team went from stressed to strategic. They now focus on complex customer success initiatives instead of answering the same questions all day.
Frequently Asked Questions
Can customers still request a human agent?
Absolutely. Customers can request a human anytime and you can configure automatic escalation rules.
How does it handle multiple chats at once?
BuiltABot can handle many conversations simultaneously without queue-based bottlenecks.
Does it integrate with existing live chat tools?
We do not advertise native Intercom, Drift, Zendesk Chat, or LiveChat integrations across the board. The safest approach is to use the BuiltABot widget with webhook-based alerts or human handoff workflows.
How long does setup take?
Most customers are live in under 5 minutes. Simply sign up, upload your documents or website URL, customize your branding, and copy-paste one line of code to your website. No developers or technical skills required.
Do I need coding skills to use BuiltABot?
No coding skills required! Our platform is designed for non-technical users. Setup involves uploading documents, entering your website URL, and copying a simple script tag to your site. If you can copy and paste, you can use BuiltABot.
What languages does BuiltABot support?
BuiltABot supports 95+ languages automatically. Your AI Agent will detect the visitor's language and respond accordingly. No additional setup or translation work needed.
Can I customize the appearance?
Yes! Fully customize colors, fonts, position, launcher icons, widget size, and upload your logo. Make it match your brand perfectly. Professional and Advanced plans can remove the "Powered by BuiltABot" badge for complete white-labeling.
How does pricing work?
Simple monthly pricing starting at $29/month. Unlimited chat messages on all plans - no per-message fees. Choose from Starter, Professional, or Advanced plans based on the number of AI Agents, documents, and appointments you need. 14-day free trial available.
Is my data secure?
Yes. BuiltABot uses enterprise-grade protection including encryption in transit (TLS) and at rest, rate limiting, CSRF protection, comprehensive security headers, row-level security on every database table, and a secure RPC layer with no direct table access from the frontend. We're built with GDPR and CCPA in mind, with SOC 2 in progress.
Ready to Transform Your Live Chat Automation Operations?
Join thousands of businesses using AI to capture more leads, book more appointments, and deliver instant support 24/7.
14-day free trial • Cancel anytime • 100% money back guarantee