Changelog
Customer-visible updates to BuiltABot, newest first. Last update .
Looking for current plan limits and integrations? See the fact sheet.
New /facts page lists every plan price, limit, integration and security control with a review date. The pricing page now publishes per-plan structured data so AI assistants and comparison sites quote the right numbers.
The 26 free tools now have per-visitor daily quotas and content moderation so they stay fast and free for everyone.
New agents are created through a guided wizard that connects a website, documents, Notion or Google Drive before the first chat, and shows indexing status on the project home.
Two new free tools for writing lead-qualification questions and appointment confirmation / reminder messages.
Request a done-for-you build and answer a short post-submit questionnaire so the demo bot is built on your actual services, hours and FAQs.
Free copy-paste chatbot templates for 12 industries: system prompts, welcome messages, suggested questions and FAQ seeds.
Get new leads, bookings and escalations by email in addition to Slack and webhooks (Integrations → Email).
Slack alerts link straight into the escalated conversation; offline messaging is consistent across the widget and dashboard.
Publish self-service articles that visitors can browse inside the chat widget before (or instead of) asking the AI.
BuiltABot now ships the llmstxt.org index files so AI assistants can ingest accurate product information directly.
Cancelling asks one optional question so we can fix what drove the decision; cancellation is still one click with no fee.
Shorter path from signup to a live widget; the 14-day Explorer trial starts without a credit card.
Cal.com booking moved to API v2; you can expose several event types to the agent at once.
Export conversations to CSV from the chat history page.
Weekly AI-generated themes from real conversations with Q&A evidence: what visitors ask, where the knowledge base has gaps, and what to add next.
The escalation queue shows which teammate claimed a conversation and how (dashboard or Slack).
Two-way typing indicators between visitors and agents, plus configurable escalation messages and business-hours handling.
The AI detects frustration or an explicit request for a person, opens an escalation, and a teammate takes over in real time from the dashboard. Visitors see an unread badge when an agent replies.
Visitors can thumbs-up / thumbs-down answers; low-rated responses are diagnosed automatically so you know what content to fix.
Guides for training an agent on Notion, Google Drive, PDFs and more, plus localized solution pages.
Conversation, lead and appointment metrics in one dashboard with plan-based retention.
Tune tone, scope and fallback behaviour and preview the widget as you edit.
Keep the knowledge base in sync with your site automatically (monthly on Professional, weekly on Advanced).
Visitors book, reschedule and cancel appointments in chat with two-way calendar sync and reminders.
Conversational intake forms and pre-chat lead capture with custom fields.