Important Update (January 2025): Wix now sandboxes all third-party custom code inside iframes, blocking localStorage, sessionStorage, and proper widget positioning. As a result, BuiltABot and most third-party chat widgets are no longer fully compatible with Wix websites. We recommend migrating to a platform like WordPress, Shopify, Squarespace, or Webflow for full chatbot functionality.
Platform Compatibility Notice
Wix is no longer compatible with third-party chat widgets like BuiltABot.
In January 2025, Wix began sandboxing all custom code and third-party scripts inside iframes without the allow-same-origin directive. This prevents chat widgets from accessing essential browser APIs (localStorage, sessionStorage, cookies) and from positioning correctly on the page. This is a Wix platform limitation that affects all third-party chat widget providers. We recommend using WordPress, Shopify, Squarespace, or Webflow instead.
Wix makes website building easy for 250 million users. But most Wix sites lack one critical feature: real-time chat.
You are losing leads because visitors can't get answers instantly. They browse, they wonder, and then they leave.
Adding BuiltABot to your Wix site takes 10 minutes. No coding required.
Just copy one line of code into the Wix "Tracking & Analytics" tool. Your site instantly gets a 24/7 AI employee.
This guide shows you exactly how to do it, step-by-step.
Why Wix Websites Need AI Chatbots
Wix users—small businesses, freelancers, creatives—are the perfect fit for AI chat.
- Capture Leads 24/7: Collect emails while you sleep.
- Instant Answers: "How much is it?" "Are you available?"—answered in seconds.
- Professionalism: A chat widget signals you are open for business.
- Mobile First: 70% of Wix traffic is mobile. Chat works better than forms on phones.
Result: Wix site owners using BuiltABot report 30-50% more contact form submissions.
Why BuiltABot Works Great with Wix
- 10-Minute Install: Use Wix's native tools. No hacking required.
- Universal Support: Works with ALL Wix templates (Classic & Editor X).
- No App Store Fees: Direct embed means you don't pay Wix app fees.
- Speed: Loads asynchronously. Does not slow down your Wix site.
- Affordable: Starts at just $29.99/mo.
Complete Installation Guide (10 Minutes)
Step 1: Get Your Code (3 Minutes)
- Sign up for BuiltABot (Free Trial).
- Create Your Agent and pick your colors.
- Go to Customize → Get Embed Code.
- Copy the script.
Step 2: Add to Wix (5 Minutes)
- Open your Wix Dashboard.
- Go to Settings at the bottom of the menu.
- Click Custom Code (under Advanced).
- Click + Add Custom Code.
- Paste Code: Paste your BuiltABot script.
- Name: "BuiltABot Chat".
- Add Code to Pages: Select "All Pages" → "Load code once".
- Place Code in: Select "Body - End".
- Click Apply.
Important: Do NOT use the Wix HTML Embed element
Wix has two ways to add code: Custom Code (under Settings) and HTML Embed elements (on the page editor canvas). You must use Custom Code. The HTML Embed element runs your code inside a sandboxed iframe, which prevents the chatbot from displaying correctly and blocks essential browser APIs like localStorage. Since January 2025, Wix applies stricter sandbox restrictions to iframes and custom elements, making this distinction even more critical.
Note: You need a Premium Wix plan (Combo or higher) to use Custom Code.
Step 3: Publish & Test (2 Minutes)
- Click Publish in Wix.
- Visit your live site.
- You should see the chat widget in the bottom right!
Customizing for Your Wix Design
Make it look native.
- Colors: Match your Wix template's primary hex code.
- Position: Left or Right alignment to avoid covering other buttons.
- Icon: Choose a style that fits your vibe (Professional vs. Friendly).
Testing Your Installation
- Mobile Check: Open your site on your phone. Does the chat block your menu? (Adjust side padding if needed).
- Speed Check: Run PageSpeed Insights. BuiltABot adds virtually zero drag.
- Chat Check: Ask "What are your hours?" Verify the AI answers correctly based on your training.
Optimization for Wix Sites
For Portfolios
Train the bot on your project descriptions. Enable "Lead Capture" so visitors can request quotes instantly.
For Wix Stores
Train the bot on your product pages. It can answer sizing and shipping questions, reducing cart abandonment.
For Service Businesses
Connect your calendar. Let the bot book appointments directly into your schedule.
Upgrade Your Wix Site
Don't let another visitor leave without saying hello. Add BuiltABot in 10 minutes.
Getting Started Right Now
You have 10 minutes.
1. Create BuiltABot Account.
2. Copy Code.
3. Paste into Wix Settings.
By the time you finish your coffee, your site will be capturing leads 24/7.
How do I add a chatbot to my Wix website?
Add BuiltABot to Wix in four simple steps. First, sign up for BuiltABot and get your embed code from the dashboard. Second, log into Wix and open your Editor. Third, click Settings then Tracking & Analytics, click + New Tool, choose Custom Code, paste your BuiltABot script, select Body - end for placement, name it BuiltABot Chat, and click Apply. Fourth, publish your Wix site. Your chatbot appears immediately on all pages. Total time is 10 minutes. No coding skills needed—just copy and paste. Works with all Wix templates and Editor versions (classic and Editor X).
Which Wix plan do I need for BuiltABot?
BuiltABot works with all paid Wix plans (Combo, Unlimited, VIP, Business, and E-commerce plans). The Custom Code feature required for installation is available on all paid plans. Wix free sites cannot add custom code, so you need at least Combo plan at $16/month. This makes BuiltABot accessible for even small Wix sites. If you are on Wix free plan, upgrade to Combo to unlock custom code capability, then add BuiltABot. The combined cost (Wix Combo $16/month plus BuiltABot Starter $29.99/month equals just $46/month) is incredibly affordable compared to hiring customer service staff at $2,000+/month.
Will BuiltABot work with my Wix template?
Yes, BuiltABot works with all Wix templates (500+ templates available) because it uses universal embed code that overlays on your site. We tested with popular Wix templates across business, portfolio, blog, store, and landing page categories with 100% compatibility. The widget does not interfere with Wix template design or functionality. Unlike some Wix apps that have template limitations, BuiltABot embed approach is template-agnostic. You can switch Wix templates without reconfiguring BuiltABot. The chatbot continues working perfectly when you change your Wix design. Position and colors adjust through BuiltABot dashboard independently of Wix template choices.
Does BuiltABot slow down Wix sites?
No. BuiltABot loads asynchronously and has zero noticeable impact on Wix page speed. We tested on 8 Wix sites and saw 0-2 point changes in Google PageSpeed scores (within normal variation). The widget weighs under 50KB and loads after your Wix page content. This is important for Wix sites where speed affects SEO and user experience. BuiltABot uses modern JavaScript optimized specifically for website builders like Wix. Test it yourself with PageSpeed Insights before and after to verify no speed degradation. Most Wix site owners report no difference in load times after adding BuiltABot.
Can I customize BuiltABot colors to match my Wix site?
Absolutely! All BuiltABot customization happens in your dashboard (not in Wix). Match your Wix site colors by setting primary color in BuiltABot to match your Wix color palette, choosing widget position (bottom-right or bottom-left), selecting from 6 launcher icon styles, adjusting widget size and theme, and optionally matching Wix fonts with custom font feature. Changes apply instantly without editing Wix. The widget is designed to blend seamlessly with Wix modern design. Most Wix users match their brand colors in BuiltABot dashboard within 10 minutes, making the chatbot look native to their Wix site design.
Does BuiltABot work on Wix mobile sites?
Yes, BuiltABot is fully mobile-responsive and works perfectly on Wix mobile sites. Since Wix is mobile-first and 65-75% of Wix traffic is mobile, BuiltABot is specifically optimized for mobile experiences. The widget automatically adjusts for phone screens, providing optimal mobile chat interface. Touch interactions work smoothly, typing is easy on mobile keyboards, and the chat does not block important Wix content on small screens. Test on your phone after installation—you will see excellent mobile experience. No special mobile configuration needed. BuiltABot mobile optimization plus Wix mobile-first approach together create seamless experiences across devices.
Can I use BuiltABot for Wix e-commerce stores?
Yes! Wix Stores benefit greatly from BuiltABot. The chatbot answers product questions (specifications, availability, shipping), provides instant customer support, reduces cart abandonment by 20-35%, and captures leads for email marketing. Train BuiltABot on your Wix product pages via automated crawling, and it learns your catalog. Wix Store owners report improved conversion rates after adding BuiltABot because customers get instant answers to questions that otherwise cause hesitation. The chatbot works on all Wix Store pages (shop, product, cart, checkout) and integrates smoothly with Wix e-commerce functionality without conflicts.
How do I remove BuiltABot from Wix if needed?
Removing BuiltABot from Wix is simple. Go to Wix Settings then Tracking & Analytics, find your BuiltABot custom code tool, click the three dots menu, select Delete, and publish your site. The chatbot disappears immediately. Your BuiltABot account data remains intact if you want to reinstall later. This makes it completely risk-free to test—remove anytime with no penalties. Most Wix site owners keep BuiltABot after seeing lead generation improvements, but removal option is always there. No complicated uninstallation process, no leftover code fragments. Clean removal in under 2 minutes.
